Shipping:
All credit card order shipments will only be sent to the billing address that
the credit card statement is mailed to. Shipments will not be sent to any other
addresses.
Returns:
No returns will be accepted without a Return Merchandise Authorization number
issued by Stanghi-Hi Performance. Pictures of the product(s) maybe required to
issue a RMA. A 35% restocking fee plus all shipping charges will be billed on
any returned items, after being inspected by our staff upon their return to our
warehouse. All products returned for credit must be in the original manufacturer
container and never used. All special orders require full payment in advance,
and there is are no returns on specially ordered items. Any returns arriving at
our warehouse without an RMA number will be refused and returned to the sending
address collect freight. The original Buyer is the only person that may request
a return for products.
Defective items will only be replaced, not refunded.
All refused orders will be charged 50%, of the invoice amount, restocking fee
plus all freight charges to return the item to our warehouse.